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  1. Help Center
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  3. Troubleshooting Guides
  4. Scenarios

Scenarios

  • Why are customers suppressed due to "Policy & Consents" in the Evaluate tab?
  • Why can merging scenario paths lead to duplicate email sends?
  • Why copy‑pasting scenario nodes fails due to incompatible app version?
  • How to identify why a customer didn’t receive a campaign in a scenario
  • Why am I seeing a 'Maximum size limit' error in scenarios and how to solve it?
  • Why is my event-triggered scenario sending multiple emails in quick succession?
  • Birthday email is sent a day earlier or later than expected
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