Scenarios
- What happens when customers don’t match a condition or fail a scenario node?
- How to check where and which customers are dropping off in the scenario flow?
- Why do predicted flow numbers change every time I preview a scenario?
- Why don't A/B test node stats match the configured ratio?
- Why can’t I save the scenario after adding a content source to the action nodes?
- Why doesn't copy-and-paste work with scenario nodes?
- What happens if I edit a node in a running scenario?
- Why are customers suppressed due to "Policy & Consents" in the Evaluate tab?
- Why can merging scenario paths lead to duplicate email sends?
- Why copy-pasting scenario nodes can fail due to an incompatible app version
- How to solve multiplied customer in the scenario flow?
- How to identify why a customer didn’t receive a campaign in a scenario
- Why am I seeing a 'Maximum size limit' error in scenarios and how to solve it?
- Why is my event-triggered scenario sending multiple emails in quick succession?
- Birthday email is sent a day earlier or later than expected