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What to do if you get a "directory does not exist" error when setting up Amazon S3 export?

Updated

If you see a "directory does not exist" error while setting up Amazon S3 export, the bucket and path configuration likely don't match.

The following errors might appear on your screen: "Empty or invalid directory" and "Regexp pattern did not match any files."

Troubleshooting steps

  1. Use a matching bucket for export and import: ensure the bucket you use for export matches the one you use for import.
  2. Run a new export with correct settings: Set up a new export with the correct bucket and path. Leave the path blank or use "/" to export a small file to the root folder. This will help in verifying the correct path structure in your S3.
  3. Verify file location in S3: Check the actual location of the exported file in your S3. This will help you understand and correct the path structure.
  4. Immediate import after export: Run the import immediately after the export to ensure the exported file remains available in the bucket.
  5. Check the regex (filter) settings: Use the correct regex during import to match filenames appropriately.

For a detailed overview of data export setup, including the flexibility of defining export output and ensuring proper permissions, read Data Exports.