Introducing the Bloomreach Help Center

Find solution to your product issues and answers to your questions on our Help Center. Click on the Help Center link in the menu below

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Service Status

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NEW brX Support Offerings

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Search & Merchandising
The Commerce Experience Cloud
Premium Plus
Follow-the-Sun support model, Monthly Reporting, Annual Search Performance Testing, Experience Manager - 2 Major Versions Supported
24x7 Support for P1, Up to five user accounts for the customer portal, Bug reporting and fixing in standard software


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