Problem

Reports displaying no data even when Pixel is live in production.

Debugging Steps

To investigate the issue and the reason, follow the steps below:

1. Contact your technical team to validate the pixel on the site.
2. Contact your technical team to find the pixel issue and fix it. Refer to the Pixel documentation for more information.
3. Raise a ticket on the Bloomreach Support Portal for more queries.

Related Resources

Bloomreach Discovery Product Documentation

• Pixel