Problem
Reports displaying no data even when Pixel is live in production.
Debugging Steps
To investigate the issue and the reason, follow the steps below:
- Contact your technical team to validate the pixel on the site.
- Contact your technical team to find the pixel issue and fix it. Refer to the Pixel documentation for more information.
- Raise a ticket on the Bloomreach Support Portal for more queries.
Related Resources
Bloomreach Discovery Product Documentation