Announcement

Introducing the Bloomreach Help Center

Find solution to your product issues and answers to your questions on our Help Center. Click on the Help Center link in the menu below
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Service Status

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NEW brX Support Offerings

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Search & Merchandising
The Commerce Experience Cloud
Premium Plus
Follow-the-Sun support model, Monthly Reporting, Annual Search Performance Testing, Experience Manager - 2 Major Versions Supported
Standard
24x7 Support for P1, Up to five user accounts for the customer portal, Bug reporting and fixing in standard software

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